rocket training uk
About Us

Rocket Training is training provider with centres in Liverpool and the Wirral. It has been established since 1994 and delivers programmes for individuals and employers across the Greater Merseyside area.

Rocket Training has a strong reputation across the region for the quality of our programmes. We make sure that our service is friendly and professional and that all staff are well qualified and experienced in their area of expertise. All our customers are important and we take great care to design learning to meet the needs of individuals and companies.

Many of our programmes are aimed at young people who are looking to find their way in the world of work and our members of staff work tirelessly to help them achieve both qualifications and employment.

We are extremely proud that Ofsted award Grade 2 (Good) to our organisation when we were last inspected in 2015. We continue to have a clear focus on quality programmes which are nationally recognised and meet the needs of local people and employers. Our successes are numerous with thousands of people over the years having benefited from help into employment or the achievement of relevant qualifications. Numerous companies have also grown their businesses as a result of our thoughtful approach in matching individuals to vacancies.

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Customer Service

ROCKET TRAINING STUDY PROGRAMME

IN CUSTOMER SERVICE / RETAIL

What will I be doing?

We will help you develop skills and understanding of the following:

  • Health and Safety
  • Communicating with customers
  • Understanding Employer organisations
  • Problem solving

Working with others

These skills will lead to an Edexcel Qualification up to Level 2

What else?

You will be able to develop skills which will help you gain employment in the Retail industry across a wide range of employers. You will work towards Maths and English and enrichment. The programme will include a period of work experience in a local employer

How long does it last?

The course will last for up to 12 months.

What kind of job could I get after this course?

You can progress into full time employment, a Traineeship or an

apprenticeship or get a reference from the employer

How do I get onto the course?

Contact Lisa on 0151 259 1556 or lisa.courtney@rockettraining.co.uk

ROCKET TRAINING TRAINEESHIP IN

CUSTOMER SERVICE / RETAIL

What will I be doing?

You will do work experience in a Retail environment which will help you

develop skills and understanding of the following:

  • Health and Safety
  • Communicating with customers
  • Understanding Employer organisations
  • Problem solving

Working with others

What else?

You will be able to develop skills which will help you gain employment in   Retail organisations across a wide range of employers. You will work        towards Maths and English. The employers we use usually pay a               contribution of up to £100/week towards expenses.

How long does it last?

The course will last for up to 6 months.

What kind of job could I get after this course?

You can progress into full time employment an apprenticeship or get a   reference from the employer

How do I get onto the course?

Contact Lisa on 0151 259 1556 or lisa.courtney@rockettraining.co.uk